PRESIDENT and EXECUTIVE DIRECTOR’S MESSAGE

The COVID-19 pandemic of 2020-2021 placed extreme pressure on Brampton Caledon Community Living (BCCL) in all areas of operation. However, many innovative strategies were put in place to ensure safety and service continuity, for the people we support and their families.

To curb the spread of COVID-19, the provincial government implemented province wide lockdowns, emergency orders, and public health restrictions and as a result of these necessary measures, our day programs and other initiatives were closed. As well, our residential homes, usually open and welcoming to families, were closed to all visitors for most of the year. Although these restrictions were necessary to limit the spread of the virus, it did lead to many people feeling isolated and lonely.

A debt of gratitude is owed to all BCCL staff who rose to the challenge presented by COVID19. Many worked extended hours or graciously accepted their redeployment to other areas of the organization where they were most needed. Community Participation Support staff offered virtual educational and recreational sessions and people who accessed these virtual sessions were able to reconnect with their friends as well as form new friendships.

Unfortunately, even with rigorous dedication in implementing and adhering to COVID-19 restrictions and protocols, several staff and people supported contracted the virus in the residential homes. Most recovered quickly; however, a few people supported, and staff were hospitalized and sadly, one person passed away.

As we begin to turn the page to this long and difficult chapter, we are hopeful and excited about the future. We know that with all the additional knowledge and experience gained during these unprecedented times, BCCL will be stronger than ever in our resolve to provide the best possible supports. Throughout the year, it has been demonstrated that innovation, flexibility, creativity and remaining open to new ideas is key to getting through even the most difficult of times.

We are extremely thankful to our dedicated staff at all levels, who have worked tirelessly this past year to continue to deliver exceptional services to people supported and their families. We are also thankful to all people supported and families for their patience, understanding and trust.

Lastly, thank you to our funders, donors, partners, volunteers and to the membership for their contributions to a successful and productive year. This past year, 2020/21, may have been the most challenging year in the agency’s history but, it was also a year of affirmation. We discovered new strengths within ourselves and others but most of all we learned that with creativity, ingenuity, and fierce determination, as a team, we can overcome any challenge that comes our way.

Kathy Bell, President and Anne-Marie Hawkins, Executive Director

Lire le complet Annual Report 2020-2021

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